Gerry Stourport-on-Severn, Worcestershire, England Enquire Plan Execute. Print problems –Microsoft Fixit Tool Update Adobe software. Delete the files and restart your computer. Normally this folder should be empty but there is a problem when files with “spl” and “shd” extensions stick there. Now access Windows Explorer and select c: windows system32 spool printers. You should also make certain that the box before 'Hide extensions for known file types' is not checked. You need to scroll down to see the second item. Type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before 'Show hidden files and folders' is checked and 'Hide protected operating system files' is unchecked. Restart the computer and check whether it has started. Make the change and click on Apply and OK. The options are available on a drop down by clicking on the arrow down to the right of the box. If it is not set to Automatic right click and select Properties, General tab. If it has stopped check that just starting does not solve the problem. Check that it has started and that the StartUp type is Automatic. Is the printer on a network shared with other computers? I would check the status of the Print Spooler Service.Ĭlick on the Start button and select Control Panel, Administrative Tools, Services. A DOS window appears with a number counting upwards, it reaches the target number then disappears.

Following the instructions in the readme file I extract the M2070_V3.00.01.30.hd file drop it onto the usblist2.exe file. I cannot update the printers firmware using windows 10.

Usblist2.exe printer not ready